Useful Contacts

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NHS England

Tel: 0300 311 22 33 (Monday to Friday 8am to 6pm, excluding bank holidays)
Email: england.contactus@nhs.net

Health Service Ombudsman

Tel: 0345 015 4033 (open 8.30am to 5.30pm, Monday to Friday)
Email: phso.enquiries@ombudsman.org.uk

Website

Care Quality Commission

Tel: 03000 616161

Website

Monitor

Tel: 020 3747 0000
Email: enquiries@monitor.gov.uk

Website

N-Compass Advocacy Service

Tel: 03450 138 208
Text: 07535 604 542
Email: advocacy@ncompassnorthwest.co.uk

NHS Fylde and Wyre CCG Customer Care Team 

Freephone: 0800 032 2424
Telephone: 01772 777952
Textphone: 01772 227005

Email: MLCSU.customercarelancashire@nhs.net

Blackpool Teaching Hospitals NHS Foundation Trust/Lancashire Care NHS Trust Patient Relations Team

Tel: 01253 655589/655588
Email: patient.relations@bfwhospitals.nhs.uk

Website

Healthwatch Lancashire

Tel: 0300 303 8811
Email: info@healthwatchlancashire.co.uk

Website

NHS111

NHS111 is a free service, available seven days a week, 24 hours a day. When you dial 111 you will be directed to the best local service for you.

Pharmacy

To find your nearest local pharmacy, visit www.nhs.uk or text ‘pharmacy’ to 64746.

GP or dentist

If you need to see a dentist outside of normal dental surgery hours or are not currently registered with a dentist, please contact the Dental Access Service on 01253 306378.

GP-led Walk-in Centre (no appointment needed)
Whitegate Drive, Blackpool, FY3 9ES
Telephone: 01253 953953
Open 8am–8pm, 7 days a week

Same-day Health Centre (appointment needed)
Dock Street, Fleetwood, FY7 6HP
Telephone: 0300 123 1144
Open 8am–10pm, 7 days a week